Thrift items are second-hand items acquired through third-party vendors or individual resellers. All items are examined and verified for authenticity. Thrift items arrive in wide conditions, ranging from new to used. If used, items are cleaned and inspected for quality control. All significant imperfections, such as blemishes, scratches, and marks, will be noted and documented ( please see all item photos ), if any. Additional photos or item information can be provided. Don't hesitate to contact info@hustlesole for inquiries. We rank all our thrift items on a scale from 1 to 10. A TEN rating is an item in like new condition, while a ONE would equate to an item that needs repairs. Rankings are shown within each listing description. All thrift items are sold as-is. We do not offer a cash refund on Thrift items past five days business days of purchase.